Shopify - Pearl iZumi - CA

Never received it. Your courier gave me NO options for alternative pickup options. Thanks for nothing.

Waiting for response

was shipped the incorrect item twice so I gave up trying to get the item I wanted.

Way too long and floppy even though XL is usually my size. Went to return online and PI’s online system wouldn’t allow me to print the return label. Tried again and was denied because system said it was already returned. Contacted customer support and have not had a response in over a week. So I have a garment that doesn’t fit and that I can’t return. Big Fail PI

Brutal. Customer service is non-existent. Ordered and paid for two pairs of shorts and only received one. Far too small also. 3 on-line Customer Service submissions and two phone calls (left messages) Zero Response