Lyricalhair

I cannot be sure Lyrical hair is shipping me the product as advertised and purchased. Without a retail label disclosing the contents and the material I cannot be sure I am getting what I paid for and this is by intentional design when it is shipped in a zip lock baggie alone without documentation. I ordered an expensive piece of natural hair and this fact is being kept from me. I do not trust Lyrical hair if they do not disclose the product honestly with a label, receipt or any documentation.

I ordered something online, and then started getting text messages with questions about my order on What's App. I responded and was trying to understand what the situation was. I never gave them permission to chip me something during those text messages but they did.

worst customer service, worst quality, . never again will purchase from this company

I paid and did not received my merchandise.

I purchased 2 units and only received 1. Tried calling, texting, email, and WhatsApp and no answer. AI had no answers for me and I asked several times for a live agent and no luck. My urgency is I leave on a vacation trip and of course the one i need is the one they did not shipped.