Lyricalhair

This was my first time purchase from this company. I’ve been wearing hair systems for 30 year’s. The product was not bad but the rep that I dealt with lied when I ask if the system was human hair. She said it was but it is 100% synthetic.

Clear communication from site to customer service is not good.

For the third time I ordered hair with . 04mm base which is on your stock site as available and each time you sent . 06mm. Why do you keep sending the wrong hair? Customer service is terrible as you can’t get my order right after taking my money and takes you days to respond if you even respond at all. You say sorry it won’t happen again and then you send the wrong hair again. Isn’t anyone in chart at your company to make sure orders are correct !!

Too blonde

Your ad says you deliver within 3 days and I had to send a message about my order and then it was shipped. I am a hair care professional and as a company that sells hair systems your delivery time needs to be faster.