NWT/NWOT items are NOT NEW
I liked the delivery times and the variety of bundles to choose from. The only thing I have a problem with is when I purchased NWT/NWOT items, I received used clothes. And it is not a NWOT or customer returns. It was clothes used for many months and years. I received a pair of "shorts" that were originally jeans and were cut and signed by the previous owner. Some of them were so dirty from wear, they needed to be washed - and I paid up for those items since they were "new". I thought maybe it was just one order/mistake, but no - I ordered more new items and most of them were that way. Sorry for the rant, but you asked for my experience.