Hotter

Shipping and service excellent.

Shoes arrive reasonably fast, considering a trek from England.

They are usually a great company to work with. This time they would not take back the shoes. In fairness, it was after the return date but there were extenuating circumstances why I hadn't returned them sooner.

Thought my order would be coming from USA store. Still received fairly quickly considering it was shipped from Europe.

Love these shoes! Only reason for 4 not 5 stars is that the shoes are very heavy.