I’ve just spoken to Laura
I’ve just spoken to Laura in CS (I’m assuming its her first day there) who initially asked me to contact them due to their 20% off code not working, and she’s advised me that despite the fact it should have worked, its no longer running so there’s nothing they can do about it.
How is that my fault? Terrible cs, punishing the customer for their mistakes. I can’t wait to receive another response to my review asking for me to contact them, and them doing absolutely nothing about fixing their mistake again.