Beautiful shoes! Exchange process a bit slow.
I am delighted with the shoes (Bounty T-strap sandals). Quality is excellent; packaging it lovely. Design is one of a kind!
The exchange process had me a bit concerned, as I didn't hear anything for over a week after I mailed back shoes that didn't fit and requested a size up. Communication was poor during that time and I had to reach out more than once to get clarity about the exchange process. All in all, it took about a month to get my new pair of shoes after initiating the exchange process. I wouldn't have a problem with that if I had been kept in clear communication.
If you're not in a hurry--it's still worth it. The shoes are beautiful.