Camille La Vie

Dress was delivered fairly quickly (3 days from order being placed), however the bottom half of the Dress is sewn wrong and I had to take it to a seamstress to have it altered for an additional fee. Questionable quality for the price.

The dress that was ordered for me online while I was at the Great Mall store location and we made sure the shipping information was correct. Despite this, the dress was delivered to the wrong location and I tried contacting customer service but the lady who answered my call said she didn't know what was happening and would call me back later and ended the call. I never received a call back. My next option was to call the store I visited when I ordered the dress. Luckily they were very helpful and willing to contact the other location to figure out what happened to my package. I was notified that the Ontario store was going to ship out the dress to the Milpitas location but I have not gotten any updates or new tracking information. This service is not great. I hope to get my dress after all this because I also had to pay for shipping even though I was picking up at the store.

I did not receive my dress!!

Can’t return - it doesn’t fit

Terrible customer service. My dress arrived late, and when it finally got here, it still had the security tag attached. I paid extra to have it delivered on time because I needed it for Saturday at 1:00 PM. My husband had to drive to the store in Pembroke Pines at Broward Mall to have the security tag removed. It was a complete disaster. And this isn’t a $20 dress—we’re not talking about a cheap purchase. Overall, my experience was very bad.