Camille La Vie

I placed my dress order in the store with an associate because the size of the dress was not in store stock. We went ahead and placed the order and paid and was told that it would arrive in two weeks. Two days later I got an email to inform me my dress size is no longer available. I just would of had liked to be informed of this while I was still in the store.

You sent the wrong dress. It’s still beautiful but disappointed.

They did not have a lot of my daughters size in store to try on. Had to order dress on line. I was disappointed on the gamble that had to be taken with the return policy. Why not offer money back within 30days if it doesn't fit?

My daughter was in the first room right in front of the entrance. Her dad was finally able to be there for this experience Prior years he was unable to attend because he was gone with the military. The girl in the fitting room told him he had to leave the room even though he wasn't but on the edge of the entrance. He was mortified and the lady ruiened the experience for him and my daughter.

The dress arrives in a plastic bag, not garment bag, wrinkled and with both parts of the back beginning to unthread. Not the quality I was expecting from a $300 dollar dress. I contacted the local Camille La Vie store to ask if they would steam the dress and unfortunately, the sales representative said, they don’t do that. I will request a refund and/or a replacement.