bohten.com

These frames took so long to arrive! In that time, I found something else. I wanted to support a Black a owned brand but they need to work out better logistics for USA customers by shipping within the US rather than shipping from Canada. Quality of items were fine! Best wishes.

Shipping was A1, quality of frames could be better being priced over $100

Would rate you 'terrible' but I like your mission and basic approach. But, at least for me, Your system isn't working well at all. My glasses were ordered 2.5 weeks ago and still (according to your tracking link), have not even achieved the status of 'ready to ship'. I have no idea if I'll even ever get my order.... And I found ordering off your website to be nearly undoable, and even after many emails to your support team, it didn't get any easier.

Took forever to ship. I left more than one message asking when they would be shipped with no response.

I had high hopes for Bohten. However, upon receiving my first pair of glasses, I opened the case and they were broken up inside. I returned the glasses and waited my replacement. I recommended a more secure package and/or the words fragile written on the box. The package was received more secured but the glasses did not last long at all. The pegs that attached the bridge to the glasses were not very secure and within the week of getting the replacement pair, one of the peg broke. I sent an email to voice my grievances with the understanding that I am not looking for a replacement but expected the company to evaluate the quality of the material being used. I never received any communique back with even so much as acknowledgement of receipt of the email. I purchased a pair of reading glasses that matched the style of the Smyth Walnut to used the mini bolts to repair my glasses on my own. I hope to purchase from Bohten in the future knowing that the quality and durability has improved.