bohten.com

Service is awful especially when you need Rx lenses in a wooden framed sunglasses. I mailed my item via USPS and no one claimed the item and then that Dr. Henry (optometrist) had the nerve to ask me (via email) to send it again. I would have to pay twice to send it to the company and he refused to take responsibility for his error. I am unhappy with this company. My advise to the CEO - Do not sell beautiful wooden framed glasses if you are not able to replace the lenses with Rx lenses. Or at least let your customers know that it is impossible to replace the lenses. ~Debs

I bought my sunglasses with free shipping, also thinking that I was dealing with a company right here in Toronto (as that's where your emails are all from). However, then I started getting emails saying that duty costs of $35 are due and my glasses will not be delivered if I don't pay this cost. That's 1/3 of the cost of the glasses! Why are the duty costs being passed on to me? I have not paid the duty, so my glasses are being held by the courier.

Glasses were ordered in November and after months of emails asking how I liked a product (that hadn’t arrived), I’d respond and then hear back with excuse after excuse. I began to think I’d ordered from a scam company. Very disappointed.

Horrible

Slow shipping.