bohten.com

I wanted to get in contact with someone, can I take my glasses somewhere to get aligned? They came to me a bit crooked and seem to be a little tight for my face. Also the screw on the actual lenses is loose allowing the wood frame to open a little on the right eye. I just need to have an eye place tighten the screw. But other than that I love the darkness of the eyeglasses in the sun. It looks like sunglasses which is what I wanted.

Great frames and responsive customer service.

Cool glasses

I was able to try out 3 different frames. They arrived sooner than I expected. I found a DHL shipping location, showed up with the frames, in their original box & they packaged it & sent it back. My only complaint is that the frames I purchased were not on the website. This meant that I could not see all the lens options. I wanted transitional lenses but I am still happy with the frames.

This is my 3rd purchase and as much as I like the frames and want to support brands with African roots, this will be my last purchase. 1st order came from Brooklyn and was on time. 2nd order was placed the same day as the 1st, but was delayed. No communication on why my order was delayed. I had to send an email to inquire and that’s when I was told the postal strike in Canada was the reason for the delay. 3rd order was disappointing to say the least. I had to send an email to inquire on the status. It was delivered to me before my travel plans. I later decided to add my Rx and that’s when things got off track. I sent the frames to the address provided and somehow the doctor shipped my order somewhere else. A new pair had to be made and shipped to me. I’m from West Africa and will go above and beyond to support brands from the continent, but you have to improve on proactive communication and logistical flow.