eshakti.com

Customer Service has not been going above and beyond as in the past.

I love my eShakti dresses for the most part. They're custom sized, so they actually fit, and you can easily choose your neckline, sleeve, and hem, which makes a huge difference if off-the-rack really doesn't work for you. However, the biggest issue I have had is with the cotton knit and cotton poplin fabrics wearing out, which is a big bummer for me, because those are the fabrics I'd rather be buying. But these 2 fabrics seem to not be colorfast in the darker colors. The other fabrics, like georgette and crepe seem to wear well and hold their color.

The first dress that I got, I did not have tailored to my specific measurements by you and asked my tailor to do that. The final result, material and tailoring was excellent. The second dress I had to send back because it was way too small, so I sent it back and reordered a larger size but the bust to wait area was too small and the zipper would not close. Worse than that the pattern was ill matched across the chest and looks awful. The real problem I have with your dresses is the fitted waist on most styles. The best part of your dresses is that you can order the length, sleeves and have pockets. As I have found a dress maker whose clothes fit perfectly, but without pockets, in most cases, I think I will stick with them.

I love the product! I would give it 4 stars if the site were easier to navigate. Often you have to hunt to see if the same style is offered in a different colour etc., when all non custom colour choices could be linked.

I recently return 5 dresses out of six and I have not heard from you my number is 773-519-7270 my email address is zerlean_carter@yahoo.com My husband paid for my order, that card was lost, and he has a new one. You can call his at 773-771-7317 to make a refund.