I still haven’t had confirmation that the refund is being made. Not the best experience for me
11 months ago
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Alison L.
Disappointed
Not true to size
11 months ago
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Merilyn H.
Returns are long and not
Returns are long and not easy
about 1 year ago
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Jenny H.
Shoes not as good as the images and slow refund
The shoes look much better in the online images than in the flesh. The laces are bright white but the shoes are a dull white so looks mismatched.
Shoes were returned on 6 Feb and and received by SM on 10 Feb… now 18 Feb and still no refund - apparently it can take 14 days, which seems unreasonably slow?
about 1 year ago
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Gina F.
Disappointed with trainers , and
Disappointed with trainers , and they received the returned items on the 4 th sept , and have to wait 14 days for refund , it’s wey to long , when other companies can refund you straight away !