Incomplete at this time
I submitted my order for a heat lamp 2 weeks ago, and had yet to receive it. This review form was in my inbox this morning, so I got up no the website to check the status of my order. It is still labeled as "processing". 2 WEEKS after I ordered. I understand in these crazy Covid times that supply chains may be spotty. But someone should be paying enough attention to realize that you should NOT ask a customer to rate the customer service when that customer has not yet received what they have ordered. That's what the 2 stars is for. When I finally do get my heat lamp, I will gladly fill another review about my entire experience.