www.huggle.co.uk/

Excellent customer service, super fast delivery and brilliant quality product. Thank you

Arrived when promised but delivery took weeks.

I ordered a Baby Bjorn Bouncer from here in a colour that was sold out everywhere else online. It was delivered almost two weeks past the estimated delivery window but I was informed it is was due to delays out of their control. The lady I communicated with on live chat was very friendly and helpful, however, I would have appreciated an email to inform me of the delays. Overall, the website has a fantastic selection of baby products. So if I’m not in a rush to receive a product, I would purchase from here again.

Quite email heavy

Product is great, but updates on fulfilment of order ( the bit between paying and receiving the delivery) were non-existent. The delivery timeframe quoted was achieved - just - but the lack of visibility over dispatch and transit status fell short of expectations in today’s market. A simple email advising that the goods had been despatched would have been really helpful. Before I received the order, and in the absence of despatch advice, I attempted to make contact to ascertain the status of the order. I did not receive a reply.