ergobaby.co.uk (old)

Money were taken, the product is not shipped, no communication with re shipping.

I bought something during Black Friday and 7 days after my purchase I was notified that the item is now sold out! The costumer service is really slow responding so I haven’t got any answer after 3/4 days of contacting them! Really bad servide

It has now been almost 2 weeks since I ordered it and I haven't yet received the carrier.

Baby carrier still hasn't arrived and its been over a week now

I am somewhat amused. First you send me a spurious Confirmation of Delivery email. Then you send not one but two very polite apology letters with an explanation of an over enthusiastic IT intern. Now your IT system sends, I assume automatic, Share your Thoughts. In summary customer support v. Good. IT less so.