A little slow but fabulous customer service
A little slow to reply from the uk team. (Initially got through to the USA team who were much faster). However, they were great. Both teams were incredibly lovely. I basically needed to query if a carrier I had got second hand was legitimate and so they didn’t need to help me really. But they did. Thankfully I am lucky and it is legit!
Would definitely buy from them in the future (am already considering a mesh version for summer!). The customer service is great