boppy.com

Easy buying experience. Quick shipping but the number of emails is a bit obnoxious.

Shipping took about 10 days.

It shipped on time

Boppy agreed to return it, but I had to pay for shipping which was the same cost as pillow and not worth returning at that point.

When the boppy was recalled, I was instructed by the company to cut it into 2 pieces and send a photo to prove it was destroyed. I complied and was told a refund would be mailed to me. Instead I received an email saying I " had mistakenly destroyed" my boppy and a new one would be sent. I no longer have any use for a boppy and would have preferred the promised refund.