bobux.co.nz

bobux.co.nz

4.5
Based on 205 reviews
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Phillippa B.

I do a lot of

I do a lot of online shopping as I live rurally and found shipping took too long when compared to other companies I deal with, it was two to three days over your estimated longest time of 10 days. I know all businesses are struggling with maintaining staff but was frustrated to find there was no one to answer the phone when I wanted to discuss my problems with the shoes fitting and sizing. It was then a back and forward discussion by email to try to get answers which ended with my returning all products for a refund.
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Speshiek

Item held in toll for 3 weeks and wasn’t informed. Had my contact details and phone number but no one followed up. Had to follow up myself and call toll directly to sort it out. Ordered 9/12 but only getting it 4/1. Missed Christmas delivery.

Item held in depot nearly 3 weeks and no one informed me
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Monique E.

Will never use you again,

Will never use you again, terrible customer service
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Mel W.

I didn’t get the shoes

I didn’t get the shoes I paid for or ordered. I received timber boots
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Belinda G.

Ordered shoes, no communication to

Ordered shoes, no communication to say they were out of stock until I followed up a few weeks later. Refund took ages to come through
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