www.ultrawinch.com.au

Product was shipped really quickly. But the product itself has some concerning quality issues. 1. The sticker for the control wiring was positioned 180 degrees. This made black read yellow and yellow read black. 2. Bolts supplied were labeled as metric, they were actually imperial. Couldn’t be changed due to matching nut captured in mounting. 5/8 spanner was eventually found to fix the problem.

Ordered near Xmas. . was delayed and everyone on hols so no correspondence. When back they did all to get me my winch. Took about same time as what ebay would. Ended up arriving 2 days before it was installed. Unpacked by fitter of new bullbar. Had it installed looks the goods and works fine. Still have to read how it works and where the free spool is or if has 1. It should considering cost is lot more than the xtm or kings. Hoping that the better motor will shine through. Can't get wireless controller to work so will be getting that sorted.

Took months for my items to be posted, which was not great. Otherwise happy with the products.

Winch didn’t work after install. Couldn’t get into Ultra Winch so had it checked out and turns out it was faulty. Wasted a lot of time installing and uninstalling. Eventually got onto Ultra Winch and to their credit they had a replacement winch delivered next day no questions asked. All good now. But a star lost for the faulty winch and my time wasted and another for initially slow customer service.

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