B grade
Ordered on 18 March. Was told it would be next day delivery. . . distance of 68 miles delivery. Called on 20 March and was told items would be shipped 21st of March. Notified by USPS to expect package March 21st by 9p. m. Nobody knew, to include me, that items shipped from Bellingham to Snohomish, first go to Seattle, then to Everett and then to Snohomish. . . each PO having its own schedule. Oversized box containing the 2 items had no padding whatsoever causing the filter to bang around inside the box. The filter had been previously opened, wrapped in a ripped plastic bag and place in the box. People were pleasant to deal with. Postal estimate was good, and prices were excellent.