BendPak

Great equipment! Poor instructions!

only problem the unit was scratched in places

overall satisfied with lift and instructions

Lift works really well. Instructions got confusing in some areas, but easily worked through it.

Website was well designed, and I was able to find exactly what I was looking for. I placed the order, but unfortunately it was lost with UPS and then things went downhill from there. I was promised several callbacks while they tried to figure out where the product was and nobody ever called. I had to make all the contacts. The last time I finally got a hold of a young lady named Erica Levin who actually showed some concern and resolved my issue. If the company is reading this Erica is the one who saved me as a customer.