CertifiKID

The offer I ordered for an outdoor visit with Santa clearly states that there would be rain dates for bad weather. When it rained and snowed, no rain dates were offered. I have gotten no response from Certifikid. They just took my money.

I can’t believe you’re not offering refunds on vouchers during the pandemic or providing type of exchange. I can’t use one I have.unless I plan to catch COVID. Very disappointed.

In nearly two years, our members are just not using this service--don't know why not.

I purchased tickets to Skyzone back in March for my 6 year old’s birthday small party. Sadly due to Covid we had to cancel. Our ticket expiration dates were extended, but since my daughter is at high risk and schools aren’t even opening until January, I asked for a refund but was only given a credit. I was shopping on Certifikid for financial reasons in the first place and then losing my job due to Covid I just wanted a refund to give my daughter a different birthday gift. We can’t go anywhere, or be with friends, and all she wanted a blow up pool...which are also so hard to find at a reasonable price due to Covid. I thought Certifikid would have had more of a heart and understanding. Sad and disappointed.

Excellent