Appalling service
I ordered some protective boots for my elderly dog. The order was promised within 3 - 5 working days. Over a week later I tried to ring - no response. I emailed and 2 days later received a reply stating the boots were taking time to come from abroad. I was offered a refund to the chance to wait. I asked when the boots were expected - no reply. I then emailed to say I would cancel the order and source elsewhere. No reply. The boots were subsequently delivered and I was charged 3 days after my dog was put to sleep! Would definitely not recommend.