tailsuppup.com

Order. The sweatshirt arrived, and the quality is good. However, I ordered the smallest size sweatshirt for a size 4 friend. The sweatshirt (Dog Mom) that arrived would fit a very, very large man. You should have full disclosure that they run so huge as I would not have ordered it.

Shipping took A LOT longer than stated missing the gift occasion by 6 weeks!! The shirt is not the colored ordered or portrayed on the website and the names I had personalized were not capitalized as typed and displayed on the order review. I requested customer service help and no one ever responded to date.

Normally I would give this site 5 stars but I was disappointed with my order this time, the shirt color is very ugly and unflattering and the stitching in the embroidery does not look clean and appears sloppy. I would guess I had too high of expectations when I was wanting a crewneck and that's what is shown more in the photos. I feel like tails up pup has lost its personal touch with its customers as it has grown.

The sweatshirt was so beautifully made and the quality is amazing! However, my shipment arrived and some sort of liquid seeped into the packaging and stained my sweatshirt. So sad that my new purchase was ruined before I could even wear it.

For $45 I feel this box isn’t worth it. You get 1 toy, 1 small bag of treats and a bandanna. I’ve cancelled my subscription.