** OLD USA ** DEPRECATED

My first order had a mistake on it so I called yesterday and the lady help me cancel it. I put through a whole new order today but one of the items that I needed you were now out of stock. I was short $2.04 to get free shipping because you ran out of one item I need. I called today and I spoke to a man who said oh well that is the way it is. Nothing I can do. I spend a lot of money on these products. Sadly since your customer service did nothing to try to help me. I cannot order from you again. It really is a shame. Pat Myren

I found exactly what was needed on the site, but a week has passed since the order was placed and card charged, yet no shipping/tracking info.

Disappointed with them I ordered 8 bottles of something and it never said there e was a limited supply or they were out of stock on that item so my order went through but than a couple days letter they cancelled my order without an explanation so I had to contact them to ask why and they stated they were out of stock. Even if they couldn’t fulfill the 8 bottles I thought they should. Intact me and ask if I wanted what they had or let me know it was not available. I could of tried to order from a different supplier than.

Part of my order arrived but missing some fish food. 7/21/20 Can’t seem to get a hold of anybody via email/phone.

On the last 2 orders I submitted on website, I was charged for items I never received. It was only after calling customer service that I was informed that certain items were out of stock and I was credited for the items that were not shipped. Otherwise I would have been charged for items never delivered. Customers should only be charged for items that are delivered.