If shipping was free I would continue to order but will source m it locally. Will not be ordering again due to shipping costs, sadly. Otherwise, great service!
about 5 years ago
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Christian B.
Subscription delivery was a day late.
Subscription delivery was a day late. This caused me to have to purchase a bag of food from a competitor at a higher price.
almost 2 years ago
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Dan
I’m still waiting on an
I’m still waiting on an order from a month ago !!
over 4 years ago
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Andrew H.
Service is a bit indifferent
The site works okay...
I have had some issues with the late delivery time. I'm typically in bed around 8. I recall likely my 2nd delivery the email came out in the morning stating something to the effect that I will receive another email prior to the order being shipped out... Imagine my surprise when I got up in the morning to find the order outside of my door...
I emailed my displeasure but received a curt response that this was more or less my fault...I indicated in the email that I a) did not receive the promised follow up email. b) the food was no longer frozen.... I have not been thrilled with the attitude.
about 5 years ago
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Virginia P.
Did not receive the product
I have yet to receive what I had ordered. I tried to contact customer service and did not receive a response. It's my first time odering through this company, and at this rate, it may very well be the last.