getjoyfood.com

getjoyfood.com

4.5
Based on 446 reviews
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Elaine R.

Good food, inconsistent shipping

Love the food, dog no longer having intestinal issue and has great appetite. However, since Thanksgiving shipping dates on weekly orders has been very sporadic with some missed shipments. Not good for a weekly subscription service. Hoped it was getting better after holidays but issues again this week. Having to track each week closely to make sure we get food. Hope the company can turn it around and we don't have to switch as I love the food and so does the dog.
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Heather R.

Chewie doesn't care for the

Chewie doesn't care for the food, but he LOVES the freeze dried treats!
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joanne

Ingredients and service are both

Ingredients and service are both great
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Adriana S.

It takes a long time

It takes a long time to receive and order
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Jan F.

Variable weight of packages

My dog and I love this food and quality of the ingredients. I can see pieces of the fruit and vegetables in each portion — not a homogeneous mush. The majority of the 14 packages were 12.5 oz but two were just under 11 oz. I was disappointed by this and contacted customer service and was graciously issued credit and assured that quality control would be advised. Overall a good experience and great food.
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