Love the device, hate the customer service
I received it a few months ago and it was working fine until a week later it kept shutting down on me. I contacted Medicube themselves and they said to take to Stylevana about it, at which Stylevana's customer service didn't respond at all. However, the problem with it shutting down resolved itself within another week eventually and works perfectly normal, so at least I can keep my face glowing.
Minus one star for bad customer service and its lack of response.