Carpet Sensor does not work
Machine seems to vacuum and mop pretty well although the carpet sensor does not work at all. Customer support is worthless. Brand new vaccum and all they said was to check the obcious things - make sure firmware is updated, sensor isnt blocked and the setting is selected to vacuum and not mop the carpet. Other than that worthless and the feature to detect the carpet does not work. They havent recommended a solution or even a work around or told me they want to replace it thinking it might be a faulty vacuum.