X24 Bike

While I enjoyed riding the X24, I transitioned back to the S22i after a few months. The X series is sturdier and the pedal assembly seems more stable, but that comes at a price. The S22i seems to ride more like a normal bike and its leveling has a better feel to it. The X24 seemed tougher to pedal at every level. I still have the bike and will use it when/if the S22i breaks, but I prefer the way the S22i levels and inclines.

The bike was pretty easy to assemble and shipping was fast and efficient! The system is helpful in keeping track of mileage, speed, and calories burned. The only changes I believe would take the bike to the next level are; making the seat more comfortable and making the appearance more sleek and modern. Otherwise a great bike.

The setup guys were great! I had to reset up the bike about a week after it came and spent along time on the phone with a tech guy he was great but honestly that was BS. Also I figured out that the reed was adjusted wrong and I had to tear it down to find and adjust. Overall if I wasn’t handy you would’ve got your bike back! I like the bike and we’ll see how long it lasts. If it has no more issues I will recommend it if more issues then no.

We purchased the bike and Treadmill X24 combo in January to be delivered to our new property February 24th. Our Ifit subscription was started the day of purchase, even though we had no machines for a month. Then they were dumped off outside, literally the guys took the machines off the truck with a FORKLIFT and left them on my driveway. The treadmill box states it is 300+lbs. I had to contact the company for them to come back to put it in my garage as they claimed they were not aware I had one and could not enter the property. From there we had to find someone to help with the 300+lb box as my husband has a herniated disk and cannot lift such weight even with help. THE BIKE DIDN'T WORK. We finally got it set up, now almost 2 months after purchase of everything. The bike screen kept turning off mid ride, then going to the Ifit screen with the audio of the trainer still going and everything frozen. After months of calls and live video with IT technicians, 2 weeks ago they delivered a new screen. I was told the technician would schedule the install within 5 business days. After 10 business days I called, explained that its May 22nd, I've been paying for Ifit membership since JANUARY and the bike still cannot be used. They offered a 1 month extension and a call back to schedule the install within 24h. . . I'm still waiting.

In October, the incline and resistance stopped working on my bike. It was fixed several weeks later and has worked fine up until this morning. Less than 2 months after the bike getting fixed, the resistance and incline stopped working again. This exact issue has now happened 6 times between the two bikes I bought (i15 and X,24). I was told the incline/resistance issues were resolved with the newer models but was lied to.