Oompa Toys

Not very impressed with their service, I wanted to add an item to my shipment but they only gave me 12 hours to do so which was not enough time since i have 2 babies at home. Their prices are also higher than other stores for the same toys. Would not buy from there again.

I still have yet to receive the toy and I paid extra for expedited shipping

Ordered 3 toys (~$150) for my 18mo granddaughter on Dec 15. Received email they shipped Dec 16. Since the tracking # showed no movement, I called Cust Svc on Dec 21 when the nice lady said their PO wasn't scanning, should be delivered in next 2 days and I should call my local PO. Tried to call local USPS for 3 days - no answer or would hang up. I called Oompa Cust Svc back on Dec 23 and the other nice lady said too bad, but will make nice after Christmas gift. Tracking # became active Dec 26 saying package just left Rockland - after 10 days just sitting there! Tonight is Dec 29 and still no gifts. Customer service is nice but useless. WILL NEVER BUY ANYTHING FROM OOMPA AGAIN!