www.en-us.eaglemoss.com

Generally bad. I have subs for Ecto 1, Delorean, Enterprise and titanic. Not seen a shipment for months for any. I signed up for Ecto 1 last year and have got NOTHING. Very few emails - nothing saying “sorry no stock” etc - shipments just stop. There’s money waiting to be made for you here but you’re not taking it! Honestly if I were you - fire every manager and get a whole new team. The only positive was that when I reach out to support I do get a reply - it’s always the same reply of no stock etc - but at least I get a reply.

For the first six issues no problems. But the next six months nothing. No shipments, no communications. With each inquiry got the same form letter response, waiting for free gift. 1 month,2 months, 3 months that's the picture. It's 7 months or a year and 1 month now still withing for a shipment. Almost giving up.

Again product is great customer service and communication is horrible

We are still waiting for parts. It’s been about 7 months since the last build up shipment. Hopeful it will start again. Thanks for asking. :-)

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