watchitude.com

I really wanted to love this watch. It’s a great concept but needs lots of work. We went through 2 watches in less than 2 days. The watches broke within hours of using them. I reached out to customer service when the 1st watch broke. They informed I was sent an old model and sent a new watch informing the face should not be popping out. When I received the replacement and placed it on my son, within hours the strap fell off. I again emailed customer service and informed due the band being silicone and the prongs being short, the strap fell off and tore the hole open. In response, they sent me a refund/return label. I mailed it back and never received a refund even after multiple outreaches. We ended up purchases one final time and hoped third times a charm. So far so good but very disappointed with customer service.

Face of watch falls out very easy once air tag is installed. Poorly designed product

Did not receive the watch even though it states delivered. We have a very disappointed 9 year old.

We are very disappointed with our item. I didn’t realize that you had to tap it every time in order to see the time. This means that it’s very easy for the date and time to get messed up. My son no longer wants to wear it.

Logo and watch time are crooked to each other