As far as expectations, you
As far as expectations, you were very clear on what to expect (especially when it came to shipping). - And, don’t get me wrong, I wish it wouldn’t take so long to get the first issue after placing the order (but I also understand that there is pry not much you can do to get around that).
As far as a down side goes though, both my mom and I (unknowingly at the time) placed an order for my daughter around the same time (pry a few weeks apart), which your system noticed that (because my account showed both subscriptions when logging in). However, with that said, no one reached out before processing, nor did your system flag it at time of purchase, ect. when accidentally ordering the “second” subscription. And although we canceled one of the subscriptions as soon as we noticed, we were, unfortunately, still charged a portion of the subscription just to receive double copies of two of the same issues and a double copy of the ‘free’ gift…
Not necessarily upset (as some of it is on us for not communicating with one another too), just frustrated that your system could pick up that two orders were placed, and the fact that there were no preventative measures in place to help the customer avoid getting ‘double charged’ and/or placing a duplicate order.