Three Stars when ordering from Amazon!
I purchased the pair of A frame brackets on Amazon and I was shipped a single bracket twice. I emailed their customer service and Amazon wanted me to cancel my order, get a refund, and order another brand. I was very upset with their "solution"; I cancelled my order and ordered directly from Eastern Jungle Gym website and emailed their customer service to inform them of what happened with Amazon. Their representatives apologized for the prior inconvenience and sounded genuinely appreciative that I wanted to stick with their brand and the shipping was faster than quoted (I even got the right product).