Doll not made to my order
After 2 months or waiting for JLD to make things right for shipping me a ready made doll not at all to my order and paying $1,655. Im still stuck with a doll they shipped from some warehouse to try and make me accept it. They never made the doll I custom ordered and never sent me pictures as they promise to do before shipping. After a nightmare of this and never even taking the doll out of the box, I asked for a refund even though I have to lose 20%. But they just delay and this has been a very bad experience. The pictures show the wrong style and color wigs. Doll body has oversize vagina and IM sure it did not have the suction vagina. Body colors not even painted as ordered. I have told them many times to have this doll sent back to them but they delay and do nothing but promise to look into it. If I am to get a refund, they don't have to contact the factory but make the refund and take this wrong doll back. I ask for supervisor and get ignored. I will never buy again from JLD. None of their promises to make doll to my specs was done. And to process my refund and return their unused doll back to them. had not been done either. There is no excuse for do nothing and let time pass. Can get any worse buying from JLD.