Lovenestle Support is great!
Lovenestle's support team always took care of my concerns via the forum and directly via email, answered questions and kept me up to date with everything related to my order. From customization to shipping to receipt of the order. They also asked me afterwards how satisfied I was so far and whether any problems had occurred. Lovenestle really makes you feel like you're important to them, even when the order has already been processed.