I ordered two pairs of
I ordered two pairs of the mystery shoes, one for me and one for my daughter. When they came, my daughter’s were perfect but mine were too small. They said 11.5, but they did not fit. Anyway, being final sale, I wasn’t sure I’d be able to do anything about it, but Rob from customer service worked with me to fulfill the exchange, checked in when there was a shipping issue and basically was awesome. Also, I love the shoes. You guys have a whole family of customers for life.