Saracen

Mantra Trail LSL arrived with minor scratches to frame, dropper post cable incorrectly routed causing fouling of non-drive crank arm and left hand brake lever cable marked by pliers jaws. I re-routed the dropper post cable through the chain stay gap behind the seat tube. I'm leaving the brake hose, its not leaking, but I notice it every ride, so it grates. The scratches are really small, but they just make me think that the bike was not treated well during assembly. The delivery guys were fine, and the box it arrived in was undamaged.

Customer service do not answer emails. Three emails with a simple question not answered. Very dissapointing.

Should’ve been delivered today, not sure what’s happening or where it is!

Shipping issue