www.horizonfitness.com

Great

The assembly team did a fast job but didn’t lube under the belt or test the function of the treadmill. As a result, the belt traveled to one side and got damaged. Horizon Customer Service was very responsive and ordered the replacement parts and set up the repair service right away once they understood the situation. The repair service that they use was excellent!

The customer service I received when I had a damaged part was outstanding. The woman that helped me was the best service representative I’ve ever talked to. Thank you!

Efficient. Very easy to purchase and I waited about a week and a half for delivery. Mat came through fed ex in less than a week. Box truck delivered the treadmill right to our garage. Excellent service.

Great customer service.