www.jclarkemarine.com

Still havent got it

Bought a Stainless Steel Bimini replacement kit along with what I thought was a set of Drop pin & Pull ring, so I bought 2 sets. On delivery only 2 Drop pins arrived along with the Bimini set. I enquired and was informed politely, that the the drop pins and Ring pull pins were separate items and selected from a drop down list. I replied but the advert on the website doesn't tell you to make a selection & even the Order form indicates that you've ordered Both items. To top it all the Pins are larger than the Hole in the Stainless Steel Fitting so won't fit unless you drill out the Hole to accommodate the Drop pin or Pull Ring. I was informed they would look at updating the Website!

poor, order still not arrived and royal mail tracking states. . . An update will only be provided when we attempt to deliver your item - 32041810900066BD9AADC Order #18157 Confirmed 28 Jun Fulfillment status: On its way Royal Mail 32041810900066BD9AADC On its way 29 Jun This shipment is on its way. Confirmed 28 Jun