Prompt delivery and reassuring service
Went with brand cycle while searching for a place to buy the tacx neo. It was a big purchase for me after many years of consideration, and the trainer has had quality control issues in the past. For that reason, wanted to feel reassured that I was going with a company that would support a possible warranty process. I placed the order Monday, and despite a semi national holiday occurring day after Monday, they still called to confirm delivery details. Pretty cool early indicator, and all that I could hope for. Here's to wishing tacx qc had reached wahoo levels.