USWE - UK

Product is okay had some issues. Wasn't clear o. Website custom charges due to the UK. .buyers beware

Slow response to communications with customer service. Didnt acknowledge reasons i chose to provide for my return. Was kindly offered a discount code after finding i'd likely want to add to the order shipped after receiving my request to add to the shipment.

On top of the cost of your products i also had to pay import tax, meaning the cost of the products i bought were twice as expensive as your nearest rival

You did not indicate the likely customs fees and you put the value of the items on the label as being £143 when in fact I actually paid £97. The UK threshold for customs is £135 so I had to pay £55 in customs charges on receipt! Very annoying since usually you are supposed to put the paid price as the customs figure

I awate your response 🤔