It took 6 days for
It took 6 days for them to get a hold of me when I tried emailing them, chatting on their site and the 'contact us' on their site. They highlight US offices but it is a Great Britain phone number (which I tried and could never reach anyone). They mention 'International 2 week delivery' on their banner of their site. . . it has been almost 3 weeks and I have 1 box of 2. They haven't helped with the other box, won't confirm if I am missing parts in the first box but said 'if you are missing parts, get a hold of us and we will do what we can to help'. . . do what you can? I've asked to confirm if the 6 parts that I think I am missing is actually missing but they have ignored that question. Further, I doubt I will be able to get a hold of them when/if that is the case. And then they would ship something from Great Britain and it could be a month before I actually get it. I am strongly considering returning my golf enclosure and buying from a different company. While I would pay $400 more. . . I would at least have good service. As a customer - I do not seem to matter to them in any way.