rivaracing.com old store

Armin was great with customer service.. Shipping is very poor! Handling is even worse, I continue to be a loyal customer, have spent my hard earned money with riva racing, last 2 order took over 1 week per order to ship after my debit card was charged, each time I had to either call or email about order bei G shipped while all products have been In Stock. Placed orders with other companies located in Florida and they shipped same day and only took 4 business days to receive ,

Purchased water box, straight exhaust and (mirror block offs for Kaw U310R.) Water box and exhaust didn’t fit correctly on the SD GTR230. Had too make a few mods. Supplied hoses & fittings didn’t fit. Mirror block off covers are a JOKE! I paid $118. for 2 pieces of FLAT plastic. (The mirrors are contour.) Took several tries to glue them on and hold down with tape. They come with NO adhesive backing! One corner kept popping up. I finally gave up and threw them in the trash! I doubt I’d get a refund with glue stuck all over them. Bought a piece of aluminum from Home Depot ($8 Bucks) Cut them out, bent them, painted hammered black and silicones them on. Looks way better then the crap they sell. ($17. total) For the amount of money I spent. I expected these items to slip-on/stick-on. This was my first experience with Riva ...and probably my last! 🚧Buyer Beware!🚧 I had skis all my life. My first was a 1978 WETBIKE. Most of you won’t even know what one is. Yep, I’m almost 60yrs old... and still playing.😎

Product was back ordered, two week delay not to bad things happen. Product did not fit as advertise, good quality, but steel mounting bracket was 1 1/2" off from mounting, had to make my own bracket. Not really what I expected from the reviews all my friends made.

6 months ago I ordered a slippery side entry PFD online. They cancelled the order via email. I called and asked what's up? The girl just said they don't have it. no other talk or try this other product nothing. Now 6 months later I look at the website and the PFD is up I order again but decide to check their online sizing chart, OH says I'm a small, OK order place. Received the PFD and it's way to small and the printed chest size on the PFD is different then their website. Email, call, and text photo of PFD size. Guess they didn't believe their website could be wrong. Follow up 4 days later... Oh we shipped you a new one send us the old one back and put this RA number on it. No offer to pay for shipping but I sent it back, from Hawaii. Product is great that's why I gave two stars. I don't know maybe I'm just expecting too much. It's been 3 weeks and the website is still wrong.

After a week of no info after purchase got an email saying shipping didn’t match payment address. Called immediately, left 3 messages with “the person” who is handling my online order. Spoke to the operator who transferred me to someone random who put me back to that individuals voice mail. 4 days after got a call saying everything was fine. Two and a half weeks later I received my order. Far beyond excited.