Race Face - US

UPS is awful lately. I paid for expedited shipping and it took like 10 days. Oh well! Still like Race Face products and will still keep rocking them.

Aside from the fact that the pad does not fit my truck very well, the rest of the experience (ease of purchase, timeliness of shipment, price) was pretty good.

You got a small window of opportunity to talk to anyone on the phone. And don't be in a hurry to get your order.

UPS lost my shipment. I called a week ago to inform customer service. They said they would send out a replacement shipment. I still have not had any follow up or received a replacement shipment. I'm going to have to keep calling back about this and that's frustrating. Would be great to get these pedals.

Looking for a reply from customer service in an issue with my grips. Hopefully I can come back and make this 5 stars!