opengoaaalusa.com

Dear Open Goaaal Team, Thank you for reaching out for the feedback. I hope this letter finds you well. I am writing to express my deepest appreciation for the incredible sturdiness of your Open Goaaal soccer goal post. Upon its first night of installation, I was already in awe of its durability and top-notch construction. With a heavy heart, I am writing to share the unfortunate incident that occurred after the first night of installing the Open Goaaal soccer goal post in our backyard. We were overjoyed when we received the Open Goaaal and eagerly set it up, looking forward to many memorable moments of soccer fun with our family and friends. The excitement in the eyes of my children as they kicked their first ball towards the goal was truly heartwarming. However, Mother Nature had other plans for us. That same night, a severe storm swept through our area, bringing with it strong winds and heavy rain. Despite our best efforts to secure the goal post, a massive willow branch was uprooted and crashed down on it. The impact was devastating. While I was disheartened to see the damage, I couldn't help but admire the resilience it demonstrated in the face of such a powerful force of nature. I cannot put into words the disappointment and sadness that washed over our family upon seeing the state of the goal post the next morning. I have always believed that a company's true measure lies not only in the quality of their products but also in their customer service and care. With this in mind, I am reaching out to kindly request a replacement for the damaged Open Goaaal soccer goal post. I understand that unforeseen incidents can occur, and I trust that your team will handle this matter with the same level of dedication and excellence that went into creating the product. As a passionate soccer enthusiast, having the Open Goaaal in my backyard has brought endless joy and countless hours of playtime for my family and friends. It has been a game-changer, and I am eager to continue using it to create more cherished memories. Your product has exceeded my expectations, and I have no doubt that the replacement, along with your exceptional customer service, will further reinforce my admiration for your company. I appreciate your prompt attention to this matter and look forward to resolving this situation amicably. Once again, thank you for creating such an outstanding product, and I remain grateful for your understanding and support. I understand that natural disasters are unforeseen circumstances, but I also believe in the strength of compassion and empathy. Your understanding and swift response would not only bring joy back into our lives but also strengthen our faith in the Open Goaaal brand. With warm regards, Father of two boys expecting a miracle. Show quoted text

I was very happy with the free shipping it came with and arrived in 3 days 👍🏽

Easy to use

The Open Goaaal is truly an impressive product. I was pleasantly surprised by how well the rebounding net worked and the impressive range it offers. The overall construction of the product is also top-notch. However, there are a couple of drawbacks that I must mention. Firstly, the instructions provided are not the most user-friendly, which can make the initial setup a bit frustrating. Additionally, the suggested build time may not be entirely accurate, as it took me longer than expected to assemble the goal. Nevertheless, once it is set up, the Open Goaaal delivers outstanding performance and durability, making it well worth the effort.

One of our poles were bent. After a quick call, a new one was received in a few days.