Marzocchi - US

There was somewhat of a lack of responsiveness from Marzocchi during the purchase process.

Shock spacers are difficult to determine how many of what is needed. After realizing I need two “kits” your out of stock till aprill and had to order from lost co.

Longer stroke "metric" shocks are being used on bikes now and come with the same "medium" tunes when purchased aftermarket. These are over-damped in most of the metric applications, where the bikes are now "lower leverage".

Took a week to ship. Missed being able to use it in a race.

Sent me a defective fork which I found out the first ride, now you want me to send it in for service. Can't believe a reputable company like you would sent out junk and let your customer take your mess up on the chin. Horrible customer service. Will be passing along my experience and will not be buying from you again.